Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the BookFxOrder website and services, operated by FXpertise Solution Pvt. Ltd. ("we", "us", or "our"), including Indo-Nepal money transfers, Digital Signature Certificates (DSC), education and personal loans, credit card assistance, and supply chain finance. By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

You must be at least 18 years old and legally capable of entering into a binding agreement to use our services. Certain services, such as loans, credit cards, and Digital Signature Certificates, may carry additional eligibility criteria set by our partner banks, NBFCs, or Certifying Authorities, which you agree to comply with when applying.

We act as a facilitator connecting you with our banking, NBFC, and Certifying Authority partners for remittance, DSC, loan, credit card, and supply chain finance services. Final approval, pricing, and terms for products such as loans, credit cards, and DSCs are determined by the respective issuing partner and are subject to their own terms, conditions, and regulatory requirements. We do not guarantee approval of any application submitted through our platform.

• Provide accurate, current, and complete information when using our website or applying for any service.
• Submit only genuine documents for KYC and identity verification; submitting fraudulent documents may result in rejection of your application and reporting to relevant authorities.
• Keep your account credentials, OTPs, and passwords confidential and not share them with anyone, including individuals claiming to represent BookFxOrder.
• Use our website and services only for lawful purposes and not in any way that could damage, disable, or impair our platform.

Fees, exchange rates, interest rates, and other charges applicable to a service are disclosed to you before you confirm a transaction or application. Charges may vary based on the partner bank, NBFC, or Certifying Authority processing your request, applicable regulations, and prevailing market rates. Once a transaction is confirmed and processed, it may not be reversible except as permitted by the applicable partner's policies and RBI guidelines.

• Using our services for money laundering, terrorist financing, or any other unlawful activity.
• Impersonating another person or providing false identity or financial information.
• Attempting to gain unauthorized access to our website, systems, or other users' accounts.
• Using automated tools (bots, scrapers) to access or interact with our website without our written permission.

All content on our website — including the BookFxOrder name, logo, text, graphics, and design — is owned by or licensed to FXpertise Solution Pvt. Ltd. and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written consent.

Some services are ultimately provided by third-party banks, NBFCs, Certifying Authorities, or payment partners. We are not responsible for any acts, omissions, delays, or service failures caused by these third parties, though we will make reasonable efforts to assist you in resolving any issues that arise.

To the maximum extent permitted by law, BookFxOrder and FXpertise Solution Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services, including delays or failures caused by third-party partners, network issues, or events beyond our reasonable control. Nothing in these Terms limits any liability that cannot be excluded under applicable law.

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

We may update these Terms from time to time to reflect changes in our services or applicable regulations. Any changes will be posted on this page along with a revised "last updated" date. Your continued use of our website or services after such changes constitutes acceptance of the updated Terms.